General and Support
1. What certifications exams are available for Qlik Data Analytics and Qlik Talend Data Integration products?
Visit Get Started with Qlik Certification for information about available exams, exam topics, preparation details, and more. We use Webassessor to deliver our exams. You do not need to create a Webassessor account or login to a previously held account to take your exams.
2. What's the difference between Product certifications and Qualifications for Qlik Data Analytics?
Product certifications are expert-level exams and must comply with the Qlik Partner Program. Product certifications are designed for those with expertise in Qlik and Talend products. Qlik certification exams are delivered through Qlik Learning and proctored using Webassessor.
A qualification is a foundation-level exam. Once you obtain a qualification, the next step in your learning journey will be to take a certification exam. These foundation-level exams are project-based and specifically designed for Qlik Sense Business Analysts and Developers. Qualifications are optional and are included with your Qlik Learning subscription and proctored using Webassessor.
3. Are Qlik Certification Exams open to all?
Qlik Certification exams are open to all users who want to evaluate their expertise with Qlik and Talend products.
4. What is the format of the Certification Exams?
The exams are all multiple-choice questions. If more than one response is required, the question will tell you exactly how many are required. To maintain current technology and job role changes, the number of questions and time allowed on an exam is subject to change.
Some questions will include an exhibit that should be used to answer the question.
5. Where can I take a Certification Exam?
You can take the exams online from anywhere in the world through Qlik Learning. You must have a Qlik account to access our Certification exams and the associated learning content (Qlik Learning Subscription required). We use Webassessor to deliver our Certification exams, and there are system requirements you must meet to take your exam. Visit Get Started with Qlik Certification and/or Webassessor Technical Requirements for more details.
6. How much does a Certification Exam cost?
The exams cost $250 USD each, and you can pay for them by credit or debit card when you register through Qlik Learning. The amount will be converted into your local currency by your bank because Qlik does not price the exams in multiple currencies.
7. What languages are available for Certification Exams?
Certification exams are available in English only.
If you are a non-native English speaker, you may request additional time to complete your exam by contacting our Customer Support team via our Support Hub at https://community.qlik.com/t5/Support/ct-p/qlikSupport.
Remember to state the name of the exam in the subject line and add as much detail as possible in the body of your email so your query can be directed to the right person.
8. Do you offer exam translation services?
Qlik certification exams are open book, so you are permitted to use translation services such as Google Translate when taking your online exam.
We do not offer on-site exams at testing centers.
9. What if I have a disability?
If you require accommodation for a specific learning or health-related disability, please raise a support case through our Support hub at https://community.qlik.com/t5/Support/ct-p/qlikSupport.
10. Where can I get certification support?
If you have questions or require support, use our support chat service for immediate help or open a customer-support case through our Support Hub at https://community.qlik.com/t5/Support/ct-p/qlikSupport.
11. Where can I get support during my exam?
The Qlik Certification Program team is not equipped to manage and resolve issues encountered during your exam. All issues must be routed to Kryterion Support using the contact information below.
If you experience difficulties during your exam, Kryterion support is accessible directly through your testing screen.
During your Exam: Click the (?) icon. A Customer Support Advocate will then pause your exam and assist you with the issue.
Pre-Exam / System Setup: If you are experiencing issues with ID Verification, Camera Selection, or logging in, use the live chat widget available on the Kryterion Support Page.
12. What is the suspension and appeals process?
You will be alerted to any issues with your exam by the proctor. A violation of our exam policy may result in your exam being suspended. Suspension violations include, improper environment, lack of audio or video feeds, or reading the exam out aloud.
If your exam has been suspended and you wish to book a new attempt, follow the standard booking process found here. Should you have questions about your exam suspension, use our Support chat service for immediate help or contact our Customer Support team via our Support Hub at https://community.qlik.com/t5/Support/ct-p/qlikSupport.
Remember to state the name of the exam in the subject line and add as much detail as possible in the body of your email so your query can be directed to the right person. Your suspension will be investigated, and you will receive a response from our Certification team.